Clients can add their Vault login page to their mobile device’s home screen for quick access. The instructions differ slightly between iPhone and Android devices.
iPhone
You can add a website icon to your iPhone Home Screen for fast access to the Vault.
Open the Vault URL in Safari (before requesting the Access Code).
Tap the Share icon in the menu bar.
Scroll down and tap Add to Home Screen.
If Add to Home Screen is not visible:
Scroll to the bottom of the list
Tap Edit Actions
Tap Add to Home Screen
Once complete, the icon will appear on your device’s Home Screen.
Note: Some websites may request permission to send notifications. You can adjust these anytime in your iPhone Notification settings.
Android
Open Google Chrome and navigate to the Vault URL.
Tap the three‑dot menu in the top right corner.
Select Add to Home screen.
If the site has an app available in the Google Play Store, you may instead see Install app.
Editing the Icon Name (Android)
After choosing Add to Home screen, you will be prompted to edit the title of the icon.
Edit the title as required.
Tap Add.
You will then see the icon on your Home Screen. A small Chrome symbol will appear on the icon, indicating that Chrome is the browser linked to it.
Important Note for All Users
You must add the Vault link to your Home Screen before logging into your Vault.
If you bookmark the link after logging in, you may later see the following message when accessing the shortcut:
