Technical
Find answers to common technical questions.
42 articles
- ACMA SMS Sender ID Register
- Enable the Developer tab in Word
- ATO Security Standard Alert
- ATO SmartDocs security
- Clearing your cache
- Resolving common document errors
- Use the ATO Portal to import documents to SmartDocs
- Configure browser download settings
- Check settings if you have issues editing or printing letters
- Client cannot find their downloaded document on an iPhone, iPad or Mac
- Client cannot view their documents on their iPad
- Client says the SMS has not been delivered
- PDF Document view looks corrupt or not displaying correctly
- Merge folders on an Apple Mac
- Sending additional documents via ATO SmartDocs
- Check prerequisites
- Send emails without a PIN
- Set up Gmail (SMTP) connection
- Set up Office Exchange (SMTP) connection
- Emails not received by clients
- Client cannot open documents via email link
- Reasons for client emails not being delivered
- Reconnect the Office 365 API
- Configure SendGrid
- Set up the Office 365 API
- Common SMTP errors
- Client’s email address is being replaced by Approvers within a Workflow
- Adding the HowNow extension to Google Chrome
- ATO API - FAQs
- Building XPM reports
- Importing errors – SuiteFiles
- Office 365 errors and what they mean
- Setting up the ATO API connection
- Sharepoint - Checking site URL & set up
- Sharepoint error messages
- Re‑establishing the SuiteFiles API link
- Re‑establishing the Xero API Link