Skip to main content

Configuration - Mailing Addresses

Learn how to maintain Mailing Addresses used by the practice

Updated over a month ago

The Mailing Addresses area allows you to Add, Edit or Remove mailing addresses that are used by the practice to determine the documents that need to be sent out to clients vs those that are to be automatically filed. This area is an optional area of ATO SmartDocs and may or may not be used by your practice. You can use this feature if you only wish to notify clients of documents that are processed through ATO SmartDocs that contain any of the Mailing Addresses that are configured in this area.

When a document displays a matching mailing address, the system notifies the client. Documents that contain other addresses are automatically set to File only.

IMPORTANT: To activate this feature, tick Check Mailing Addresses in the relevant Document profile.

This area can be accessed under Setup > ATO SmartDocs > Configurations, then select the Mailing Addresses tab.


Add a Mailing Address

  1. Click the Add button

  2. Enter street number and name details or PO Box details in the Street field

  3. Enter town or suburb in the Town field

  4. Enter the state in the State field

  5. Enter the postcode in the Post Code field

  6. Click Save

Note: All fields are mandatory and must be entered the same as they appear on the document(s) from the ATO.


Edit Mailing Address

  1. Click the Edit button (pencil icon) next to the mailing address that you would like to edit

  2. Change the required field(s)

  3. Click Save


Delete Mailing Address

  1. Click the Delete icon next to the mailing address that you would like to remove.

  2. Click OK to confirm the deletion

Did this answer your question?